359 lines
12 KiB
Python
359 lines
12 KiB
Python
from __future__ import annotations
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import logging
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import random
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from typing import Optional, Tuple, cast
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import pytimeparse2
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from diskcache import Cache
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from nio.client import AsyncClient
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from nio.rooms import MatrixRoom
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from matrix_alertbot.alertmanager import AlertmanagerClient
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from matrix_alertbot.chat_functions import send_text_to_room
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from matrix_alertbot.config import Config
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from matrix_alertbot.errors import (
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AlertmanagerError,
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AlertNotFoundError,
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SilenceExpiredError,
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SilenceNotFoundError,
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)
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logger = logging.getLogger(__name__)
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class BaseCommand:
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def __init__(
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self,
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matrix_client: AsyncClient,
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cache: Cache,
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alertmanager_client: AlertmanagerClient,
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config: Config,
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room: MatrixRoom,
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sender: str,
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event_id: str,
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args: Tuple[str, ...] = (),
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) -> None:
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"""A command made by a user.
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Args:
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client: The client to communicate with Matrix.
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cache: Bot cache.
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alertmanager: The client to communicate with Alertmanager.
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config: Bot configuration parameters.
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cmd: The command and arguments.
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room: The room the command was sent in.
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sender: The sender of the event
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event_id: The ID of the event describing the command.
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"""
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self.matrix_client = matrix_client
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self.cache = cache
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self.alertmanager_client = alertmanager_client
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self.config = config
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self.room = room
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self.sender = sender
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self.event_id = event_id
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if args is not None:
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self.args = args
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else:
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self.args = ()
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async def process(self) -> None:
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raise NotImplementedError
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class BaseAlertCommand(BaseCommand):
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def __init__(
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self,
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client: AsyncClient,
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cache: Cache,
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alertmanager: AlertmanagerClient,
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config: Config,
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room: MatrixRoom,
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sender: str,
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event_id: str,
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reacted_to_event_id: str,
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args: Tuple[str, ...] = (),
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) -> None:
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super().__init__(
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client, cache, alertmanager, config, room, sender, event_id, args
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)
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self.reacted_to_event_id = reacted_to_event_id
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class AckAlertCommand(BaseAlertCommand):
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async def process(self) -> None:
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"""Acknowledge an alert and silence it for a certain duration in Alertmanager"""
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durations = self.args
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if len(durations) > 0:
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duration = " ".join(durations)
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logger.debug(f"Receiving a command to create a silence for {duration}.")
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duration_seconds = cast(Optional[int], pytimeparse2.parse(duration))
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if duration_seconds is None:
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logger.error(f"Unable to create silence: Invalid duration '{duration}'")
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await send_text_to_room(
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self.matrix_client,
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self.room.room_id,
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f"I tried really hard, but I can't convert the duration '{duration}' to a number of seconds.",
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)
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return
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elif duration_seconds < 0:
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logger.error(
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f"Unable to create silence: Duration must be positive, got '{duration}'"
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)
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await send_text_to_room(
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self.matrix_client,
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self.room.room_id,
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"I can't create a silence with a negative duration!",
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)
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return
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else:
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duration_seconds = None
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logger.debug(
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"Receiving a command to create a silence for an indefinite period"
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)
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logger.debug(
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f"Reading alert fingerprint for event {self.reacted_to_event_id} from cache"
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)
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try:
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alert_fingerprint = cast(str, self.cache[self.reacted_to_event_id])
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except KeyError:
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logger.error(
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f"Cannot find fingerprint for alert event {self.reacted_to_event_id} in cache"
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)
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return
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sender_user_name = self.room.user_name(self.sender)
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if sender_user_name is None:
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sender_user_name = self.sender
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try:
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silence_id = await self.alertmanager_client.create_or_update_silence(
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alert_fingerprint,
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sender_user_name,
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duration_seconds,
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force=True,
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)
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except AlertNotFoundError as e:
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logger.warning(f"Unable to create silence: {e}")
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await send_text_to_room(
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self.matrix_client,
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self.room.room_id,
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f"Sorry, I couldn't create silence for alert with fingerprint {alert_fingerprint}: {e}",
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)
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return
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except AlertmanagerError as e:
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logger.exception(f"Unable to create silence: {e}", exc_info=e)
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await send_text_to_room(
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self.matrix_client,
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self.room.room_id,
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f"Sorry, I couldn't create silence for alert with fingerprint {alert_fingerprint} "
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f"because something went wrong with Alertmanager: {e}",
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)
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return
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self.cache.set(self.event_id, alert_fingerprint, expire=duration_seconds)
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await send_text_to_room(
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self.matrix_client,
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self.room.room_id,
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f"Created silence with ID {silence_id}.",
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)
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class UnackAlertCommand(BaseAlertCommand):
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async def process(self) -> None:
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"""Delete an alert's acknowledgement of an alert and remove corresponding silence in Alertmanager"""
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logger.debug("Receiving a command to delete a silence")
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logger.debug(
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f"Reading alert fingerprint for event {self.reacted_to_event_id} from cache."
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)
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try:
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alert_fingerprint = cast(str, self.cache[self.reacted_to_event_id])
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except KeyError:
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logger.error(
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f"Cannot find fingerprint for alert event {self.reacted_to_event_id} in cache."
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)
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return
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logger.debug(f"Found alert fingerprint {alert_fingerprint} in cache.")
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logger.debug(
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f"Reading silence ID for alert fingerprint {alert_fingerprint} from cache."
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)
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try:
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silence_id = cast(str, self.cache[alert_fingerprint])
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except KeyError:
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logger.error(
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f"Cannot find silence for alert fingerprint {alert_fingerprint} in cache"
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)
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return
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logger.debug(f"Found silence ID {silence_id} in cache.")
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logger.debug(
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f"Deleting silence with ID {silence_id} for alert with fingerprint {alert_fingerprint}"
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)
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try:
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await self.alertmanager_client.delete_silence(silence_id)
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except (SilenceNotFoundError, SilenceExpiredError) as e:
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logger.error(f"Unable to delete silence: {e}")
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await send_text_to_room(
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self.matrix_client,
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self.room.room_id,
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f"Sorry, I couldn't remove silence for alert with fingerprint {alert_fingerprint}: {e}",
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)
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return
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except AlertmanagerError as e:
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logger.exception(f"Unable to delete silence: {e}", exc_info=e)
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await send_text_to_room(
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self.matrix_client,
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self.room.room_id,
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f"Sorry, I couldn't remove silence for alert with fingerprint {alert_fingerprint} "
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f"because something went wrong with Alertmanager: {e}",
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)
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return
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self.cache.delete(alert_fingerprint)
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await send_text_to_room(
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self.matrix_client,
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self.room.room_id,
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f"Removed silence with ID {silence_id}.",
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)
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class HelpCommand(BaseCommand):
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async def process(self) -> None:
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"""Show the help text"""
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logger.debug(f"Displaying help to room {self.room.display_name}")
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if len(self.args) == 0:
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text = (
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"Hello, I am a bot made with matrix-nio! Use 'help commands' to view "
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"available commands."
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)
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else:
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topic = self.args[0]
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if topic == "commands":
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reactions = " ".join(
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sorted(self.config.allowed_reactions - self.config.insult_reactions)
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)
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text = (
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"Here is the list of available commands:\n"
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"- help: Display this help message.\n"
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"- ack: Create a silence for the alert that is replied to.\n"
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"- unack: Remove a silence for the alert that is replied to.\n\n"
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"You can also react with an emoji to an alert to create a silence. "
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"Removing a reaction will remove the silence.\n"
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f"Here is the list of allowed emoji to trigger a silence: {reactions}\n"
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)
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else:
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text = (
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"I'm sorry, I don't know much about this topic. "
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"You can type 'help commands' to view a list of available commands."
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)
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await send_text_to_room(
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self.matrix_client, self.room.room_id, text, notice=False
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)
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class AngryUserCommand(BaseCommand):
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async def process(self) -> None:
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"""React to an insult from the user"""
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sender_user_name = self.room.user_name(self.sender)
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if sender_user_name is None:
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sender_user_name = self.sender
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replies = [
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"You seem upset 😕 Take a deep breath 😌 and a cup of coffee ☕",
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"Don't shoot the messenger! 😰",
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"You're doing just fine, you're trying your best. If no one ever told you, it's all gonna be okay! 🎶",
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]
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random.shuffle(replies)
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reply = replies.pop()
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await send_text_to_room(
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self.matrix_client,
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self.room.room_id,
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plaintext=f"{sender_user_name} {reply}",
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html=f'<a href="https://matrix.to/#/{self.sender}">{sender_user_name}</a> {reply}',
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notice=False,
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)
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class UnknownCommand(BaseCommand):
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async def process(self) -> None:
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logger.debug(
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f"Sending unknown command response to room {self.room.display_name}"
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)
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await send_text_to_room(
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self.matrix_client,
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self.room.room_id,
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"Unknown command. Try the 'help' command for more information.",
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)
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class CommandFactory:
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@staticmethod
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def create(
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cmd: str,
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client: AsyncClient,
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cache: Cache,
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alertmanager: AlertmanagerClient,
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config: Config,
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room: MatrixRoom,
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sender: str,
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event_id: str,
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reacted_to_event_id: Optional[str] = None,
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) -> BaseCommand:
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args = tuple(cmd.split()[1:])
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if cmd.startswith("ack"):
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if reacted_to_event_id is None:
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raise TypeError("Alert command must be in reply to an alert event.")
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return AckAlertCommand(
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client,
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cache,
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alertmanager,
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config,
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room,
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sender,
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event_id,
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reacted_to_event_id,
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args,
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)
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elif cmd.startswith("unack") or cmd.startswith("nack"):
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if reacted_to_event_id is None:
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raise TypeError("Alert command must be in reply to an alert event.")
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return UnackAlertCommand(
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client,
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cache,
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alertmanager,
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config,
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room,
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sender,
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event_id,
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reacted_to_event_id,
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args,
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)
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elif cmd.startswith("help"):
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return HelpCommand(
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client, cache, alertmanager, config, room, sender, event_id, args
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)
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else:
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return UnknownCommand(
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client, cache, alertmanager, config, room, sender, event_id, args
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)
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